Primrose School at the Park

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If you’re considering Primrose School at the Park for your child care needs, you might want to think twice. My wife and I recently had a very bad experience with them. Sure, they make a great show of their quality ratings and teacher-to-child ratios, but that’s not the whole story. Here are a few highlights of our experience with them.

Overpriced and overcharged. Not only did they charge us $248 per week (which is hardly competitive for the area), but they had the gall to make us pay a $160 activity fee for a program we never opted into. Talk about a rip-off. Trust me; you can find better service for a better price elsewhere.

Near-constant illness. This is likely a criticism of any daycare program, but we were constantly ill for the first month and a half of our son’s attendance. They certainly seem hygienic while parents are present. Given that our son was a walking Petri dish when he came home, though, I have to wonder how much they actually did to fight the spread of germs while we weren’t watching.

Illegible teacher notes. Sure, it’s wonderful to read what your child was doing all day. That is, if the teacher notes are even readable. If Primrose School is as concerned with the quality of their service as they claim to be, perhaps they should tell their teachers not to write in chicken scratch.

Unreasonable waiting period to withdraw. Tired of Primrose School at the Park? Well, expect to wait a month before they let you out of your payments. That’s right; they have a thirty-day waiting period to withdraw. My wife and I planned to withdraw our son and got hit with that little jewel hidden in fine print. Seriously, two weeks is enough notice to quit a job. Thirty days to get your child out of daycare is just ridiculous.

It’s worth mentioning that we were reasonably satisfied with how Primrose School at the Park handled our son. He’s become more socialized, developed a larger vocabulary, and progressed in his potty training since enrolling. Then again, he might’ve done many of these things on his own, but daycare did seem to have a positive effect on his development.

No, our main complaint is how poorly they handled us. The folks at Primrose School at the Park talked a good game, promised the world, and then delivered nothing but disappointment. I would only do business with them again if I had no other choice. If you’re considering them, I recommend going elsewhere.

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